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Many small businesses are so busy running the business and fending off daily emergencies that systems go completely ignored and chaos often prevails.
The business that leads in the race for customers is the business that has all its systems integrated and working smoothly together. A business that has an infallible billing system, acceptable customer service but has too much inventory is not going to win the race.
Ideally, your systems create an experience for the customer that makes him or her want to come back for more.
Here are some tips to make sure your systems are up and running at a winning pace: